Only well maintained systems reach high availabilities
Included in APOS maintenance package is:
Our service technician visits your plant once a year (i.e. when you have scheduled a standstill), cleans and checks the total system, de-installs the sensor(s), replaces the bulbs and sets the system back in operation.
Our hotline is available for 10 hours per year. All inquiries via email or hotline are tracked in our system. APOS provides an estimate of how many man-hours and how much time is required for solving the problem.
We automatically correct bugs in the software via remote control, but only with customer`s approval.
APOS continuously develops control panels, analytics and user software. As a maintenance agreement customer, your system is always up to date.
APOS’ service engineer collects 10 samples of customer material during the on-site inspection to validate the system. APOS analyses the samples in its own laboratory, measures the samples with the APOS reference system and adjusts the calibrations on the customer´s system by remote control, if needed.